Last updated: June 24, 2026
By accessing or using OpenBillet (“the Service”) at openbillet.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users including account owners, team members, field workers, and clients accessing portals via magic links.
OpenBillet is a B2B software platform that enables service businesses to create white-label client portals with milestone tracking, file sharing, proposals, invoicing, messaging, and field worker management. We provide the platform; you provide the content and services to your clients.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@openbillet.com if you suspect unauthorized access.
You must be at least 18 years old to create an account. By registering, you represent that you have the legal authority to enter into this agreement.
OpenBillet offers a 14-day free trial followed by paid subscription plans. Payments are processed by Stripe. By subscribing, you authorize recurring charges to your payment method at the selected billing interval (monthly or annual).
You may cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of the current billing period — no refunds are issued for partial periods.
We reserve the right to change pricing with 30 days' notice. Continued use after the notice period constitutes acceptance of new pricing.
You agree not to use OpenBillet to:
You retain ownership of all content you upload or create on the platform (client data, files, proposals, messages, etc.). By using the Service, you grant us a limited license to store, process, and transmit your content solely to provide the Service.
You are solely responsible for the content you create and share through OpenBillet. You represent that you have the necessary rights to any content you upload.
OpenBillet allows you to present the platform under your own brand name and logo to your clients. Your clients interact with a portal that reflects your brand. You are responsible for ensuring your white-label usage complies with applicable laws and does not mislead clients about the nature of the underlying service.
The OpenBillet platform, including its code, design, trademarks, and content (excluding your content), is owned by OpenBillet and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
We strive for high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes. We are not liable for any downtime or service interruptions.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPENBILLET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless OpenBillet and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, your content, or your violation of these terms.
Either party may terminate this agreement at any time. We may suspend or terminate your account immediately if you violate these terms. Upon termination, your right to access the Service ends. We will retain your data for 90 days post-termination before deletion, except where legally required to retain it longer.
These terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Florida, and you consent to personal jurisdiction in those courts.
We may update these terms from time to time. We will notify you of material changes by email or platform notice at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
Questions about these terms? Contact us at:
support@openbillet.com